WE’RE HERE TO HELP

For more than 100 years, our mission has always been to take care of our customers. With the ongoing issues surrounding the COVID-19 Coronavirus, you are still our top priority. We are following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions.

We have implemented the following in response to COVID-19:

• Our employees have been encouraged to stay home if they are sick, and that they seek medical attention if needed.
• Thompson Sales Company has a professional, third party cleaning service that routinely cleans our building every night. These cleanings utilize a CDC approved disinfectant to clean high traffic areas and restrooms.
• We will be wiping down high-traffic areas like door handles and seating areas more frequently throughout the day. We are also providing disinfectant wipes and hand sanitizer stations throughout the building.
• If you were planning to do business with us but are not feeling well, have a fever, or are coughing or sneezing, we will be happy to reschedule your appointment for a later date when you feel better.
• Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the “after hours” key drop – this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service.
• Our leadership team is constantly monitoring and meeting regularly to review the situation.

This situation is a serious matter that requires everyone to stay calm and use sound judgment as we work our way through it together.

Thompson Sales Company has a long history of supporting our communities, our customers, and our team members, and this time will be no different.
We thank you for being one of our customers, and appreciate your understanding as we all work through this difficult time. We are proud to serve you and hope that we will be seeing you soon.

Please review the resources below for more information about how our dealership is prepared to continue to provide the level of service you expect while
mitigating additional risks associated with the Coronavirus.

HAVE AN APPOINTMENT?

We’ve taken additional steps to ensure the health and safety of our valued staff and customers; including the sanitization of the dealership. However, if you would prefer to complete your experience without coming to the dealership, our staff is eager to offer different options to ensure your comfort, health and convenience, including: