686bfdfdfcb24696a39c6f3ef0c8c148_1598x686

WE’RE HERE TO HELP

For more than 100 years, our mission has always been to take care of our customers. With the ongoing issues surrounding the COVID-19 Coronavirus, you are still our top priority. We are following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions.

We have implemented the following in response to COVID-19:

  • Our employees have been encouraged to stay home if they are sick, and that they seek medical attention if needed.
  • Thompson Sales Company has a professional, third party cleaning service that routinely cleans our building every night. These cleanings utilize a CDC approved disinfectant to clean high traffic areas and restrooms.
  • We will be wiping down high-traffic areas like door handles and seating areas more frequently throughout the day. We are also providing disinfectant wipes and hand sanitizer stations throughout the building.
  • If you were planning to do business with us but are not feeling well, have a fever, or are coughing or sneezing, we will be happy to reschedule your appointment for a later date when you feel better.
  • Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the “after hours” key drop – this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service.
  • Our leadership team is constantly monitoring and meeting regularly to review the situation.

This situation is a serious matter that requires everyone to stay calm and use sound judgment as we work our way through it together.

Thompson Sales Company has a long history of supporting our communities, our customers, and our team members, and this time will be no different.
We thank you for being one of our customers, and appreciate your understanding as we all work through this difficult time. We are proud to serve you and hope that we will be seeing you soon.

Please review the resources below for more information about how our dealership is prepared to continue to provide the level of service you expect while
mitigating additional risks associated with the Coronavirus.

1f080cad75bc4a8cb6621ffa57e13c0a_c79x0-1121x630_x1121

AT YOUR SERVICE

Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the “after hours” key drop – this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.

HAVE AN APPOINTMENT?

We’ve taken additional steps to ensure the health and safety of our valued staff and customers; including the sanitization of the dealership. However, if you would prefer to complete your experience without coming to the dealership, our staff is eager to offer different options to ensure your comfort, health and convenience, including:

HOME DELIVERY/SERVICING OPTIONS

Let us come to you! We are proud to offer home pick up and delivery options. Contact us to discuss arrangements that are convenient and simple.

ALL DIGITAL CHAT & ONLINE ENGAGEMENT

We offer a variety of ways to engage with our helpful and professional staff. If you have questions, or have any other concern, we offer a variety of ways to engage with our staff either online, over the phone or through video. Reach out to us and we can determine which method of contact works best for you!

SHOP CLICK DRIVE- ONLINE SALES

If you are IN NEED of a vehicle, Please call us at (417) 866-6611 or submit your information through the “contact us” button on this website, and someone from our sales team will be reaching out to you for assistance. We are sorry for any inconvenience this may cause.

2a6161b899f246629e14a44cf01e8416_1200x674

The Thompson Family wishes you and your family the best of health and
we will all get though this together!
Please feel free to call or email us if you have any questions or concerns.

e4841a2a349b4d0687f50b6a32ef0c61_1280x630

CDC CORONAVIRUS GUIDELINES

The CDC has provided resources on what you need to know regarding COVID-19 at CDC Information on COVID-19.

Search
Contact
Glovebox
Search
Contact
Glovebox
Thompson Buick GMC Of Springfield 37.1429, -93.2683.