Customer Testimonials
Great experience!!!! I ordered a new truck from Thompson's and the entire process was smooth. everything from ordering, communication, deliver, etc. In todays world communication is key and even though I knew it was going to take a while for the new truck to come in. Bob Duncan kept me in the loop at every stage. even if there was no new updates. he still reached out just to let me know that he was keeping an eye out on my truck. overall a great experience.
We had a great experience working with Eric Simon! He helped us find a car that we love and it was a super easy process. We tried working with a different dealership in town and it was an extremely frustrating process. Highly recommend Thompson! Their financial team is great too, made that process super easy!
Highly recommend! We had a great experience working with Eric Simon. He helped us find a car we loved and made the process super easy!
Andy Harris was great, I had questions and he had the answers. Overall Andy made it a great buying experience for me
SCOTT HOLMAN WAS A REAL PROFFSONAL GLAD TO DO BUSINESS WITH HIM
Everyone was really nice and helpful. I am a straight forward person and so was Vince and adam.
Always takes care of me.
We just purchased a new xt6 from Thompson and our salesperson Eddie Williamson was the best. They also have a very good money man. Our service writer Phil is second to none. Would highly recommend this team
Thompson Cadillac is very thorough car agency. Eddie Williamson was one of the very best sales people you could have and their money man was very good. Our service writer Phil Davis your second to none I would highly recommend this dealership over any other in town
Very easy to work with! Would recommend for anyone looking to purchase a new or used vehicle. They were very friendly and had a no pressure sales approach which was refreshing!
We had a great experience when purchasing our new Terrain. Tito was so helpful through the entire process and made sure we were comfortable with the features on the vehicle. From the initial inquiry, the test drive and the financing, we were very well taken care of!
Great experience. The service manager Randy went above and beyond for me!!
First time buyer at Thompson. Very good service
It was a quick and easy process. They even had the vehicle I wanted in a color I liked. I was able to get get a great vehicle. We have used Thompson in the past and will use them in the future.
Best experience I have ever had with buying a car and service is above and beyond..most courteous staff in all departments..
fast always reliable honest and affordable price family trusted
Courtesy ride to work nice. Driver very friendly. Quentin Hammond very helpful explaining repairs. Smiling happy guy. I appreciated. Surprise wash of my truck at pickup.
I've been working with Jon Randall, Mike Wood, and Preowned manager Jeremy the past week putting a deal together on a beautiful Buick Regal Sportback. It's 2022. The auto market is not what it once was, but these fine people along with the overall quality of service, willingness to be creative and practical in a car purchase, today, is beyond refreshing and stands as a standard all auto dealers in this country should be held to. It has been fascinating and worrying to read anecdotes of individuals running aground of complications with dealers- unwilling to work with individuals not ...
Quick and friendly service.
We went to Thompson’s to just look at cars on Saturday the 16th because we bought our last car here, so we thought it would be a great place to start. As soon as we got on the lot, The Buick Envision Caught our eye right away. This car is sleek, classy,and sporty, But yet still had the look of an SUV. We fell in love with it. We was determined to look at some other cars but we kept coming back to it. A young gentleman named Scott Holleman came out to help us, And every question ...
Eddie and AJ made it very easy. I appreciate working with the Thompson team!
I don't even know where to begin. This place is just so phenomenal. From sales to service, it's just A+ quality and professionalism. I bought two vehicles last year from them, I've had a couple oil changes and a service performed, and all has been excellent. I love my Truck and SUV, and will continue to purchase and do service with Thompson. They even send coupons to us regularly in the mail, or you can just go to their site and find them there. It's saved us quite a bit in service. Thank you Thompson for ...
"Big Steve" was very helpful and knowledgeable while not being pushy. Entire staff was helpful and made this a very enjoyable experience. Definitely recommend Thompson sales.
They were prompt and friendly. They got me in and out in a very timely manner, which I appreciate.
Thanks to everyone at Thompson’s! Bob Duncan found me the perfect car, Anthony in financing made the whole process very easy. When my good old Volkswagen decided it was done and was unrepairable Bob did an amazing job and within a few hours I drove away in my new envision 😁 couldn’t be happier!!
We just purchased our 2nd vehicle from Thompson Sales Company and we couldn't be happier with the experience. Eddie Williamson helped us on both purchases and I can't say enough about his attention to detail, kindness and how thorough he was during the process. He just makes it easy. Thanks again to the Thompson Sales team!
My oil change was done quickly & professionally.
The oil change was fast and the crew was very friendly
Always good experience working with Andy Harris, he's very car smart and takes time to explain all the "bells and whistles" to us senior citizens. best car salesman I have dealt with in my 60 years of car shopping. Thompson sales feels like dealing with family/friends.
Always great
While being service at your dealership I met Jason Palmer about programming a FOB. He was courteous and friendly and addressed our concerns. He made condiments and a comfortable area while we waited for service. Thank you for taking care of us. Reginald and Felicia Morgan
My wife and I have purchased several vehicles from Jeff Harrison, always great to work with and goes above and beyond to make sure we’re happy with our purchase. Everybody here is nice from service to parts. Highly recommended.
They were very friendly ,very professional and I was impressed with the dealership itself. We had looked for a car for 2 months when Scott called to say he had one and was just what we were looking for
After doing my own research to determine what sort of vehicle would best fit our needs, I found the match at Thompson. Steve Hurd met us on the lot and brought the car around. He generously gave us his time, patience, and attention while we looked, considered, and consulted about our decision. The price was fair, the dealer preparation was meticulous, and the transaction was promptly concluded. This was a great buying experience.
I had great experience purchasing a new Buick from Thompson auto sales.Scott Holleman was very friendly and helpful finding my Buick. I was very impressed with the dealership
Steve did a great job and AJ in the finance office was great also everyone there was helpful and pleasant and it was a great experience
Everyone I worked with was personable, knew their products and answer all my questions. This family owned dealership is the real deal and the professionalism of their team shows from the time you walk in the door.
Awesome experience today with buying our new GMC Terrain! Our salesman Jace had the vehicle ready for us when we got there and we were on our test drive in less than 10 minutes after showing up. The financial manager Tom Gray was great and worked hard to get everything into the payment range we wanted. I was more than happy with the entire experience and will definitely buy from them in the future
Just got an oil change and tire rotation and all went great.
Never in my life have I had a more enjoyable buying experience. From the receptionist that greeted me at the door all the way through the finance manger everyone was friendly and very professional. A special thank you to Mike Peters our salesman. Mike was professional through out able to answer all questions and is a fine representative of what Thompsons is all about. I'm not just satisfied with the unbelievable deal I received on the car I purchased ( not to mention that I got the exact car I wanted) But every employee I encountered went above and beyond. ...
I have been fortunate to work with Thompson Sales and Eddie Williamson for over 30 years and have just completed the purchase this month of a 2022 Cadillac CT5 Sport model which included the trade-in of my 2013 Cadillac CTS model. Eddie is always great to work with, a first class professional. His product knowledge and expert guidance through the purchase process has always made my buying experiences at Thompson Sales highly satisfying and rewarding. The entire Thompson Sales organization from ownership to management and staff are always great to work with and focused on their company goal of total customer satisfaction. I ...
Easy to deal with, kept in contact throughout the process, and used my preferred means of communication (e-mail or text) which means a lot as I work a lot throughout the week.
10/10 experience at Thompson Sales, this past Saturday. From the days leading up to coming in, all the way through closing the sale- Bob Duncan provided exemplary customer service and showed unmatched professionalism. My husband and I both agreed that we have never had a better experience with any auto dealership and their employees. Absolutely LOVE my 2022 Terrain, and will certainly only purchase vehicles from Thompson Sales from now on. Shout out to Tom Gray and his outstanding customer service through the financing process, as well. You guys rock and I would give way more than five stars, if possible ❤️
We had a great experience. Steve Grumbine who was our sales representative and was very friendly, helpful and knowledgeable. It was a pleasure working with Steve and Mike Wood. We would highly recommend this dealership.
Both the salesman, Steve, and finance associate, Mike, were very friendly and helpful. They told us the process, what they would do and they followed through on their commitments. Overall a pleasant experience.
We had a great experience with Thompsons. Everyone was very pleasant, helpful and committed to their job. Will do business with them again. We highly recommend them.
The procedure and handling of my maintenance item was flawless. Friendly and efficient.
Everyone in office was kind. Vince was amazing when I came in to get ideas on different vehicles. Vince then made the process of trading in and leasing a vehicle a breeze. Everyone I met during the process was so kind and willing to explain everything!
Just made my first purchase with Thompson sales . So far very happy and look forward to continued service. Salesmen and all employees I dealt with were very helpful and professional. It was a pleasurable experience
I had a wonderful experience in purchasing my new Equinox. ANDREW HARRIS was so good to work. Helpful, Honest, Patient!! I felt he was just as excited as I was on this new purchase!! ANTHONY JESSE was very good with me working on the loan too. I even had to bring Equinox in for a nail in tire and the Quick Lube personnel were wonderful to put a new tire on and made sure all others were good as well!!!
I had a wonderful experience working with Andrew Harris in purchasing my car. He was very good, informative, and patient. I am very pleased with my Equinox!!!
Fast, Friendly service.
Brent Sturgeon did a good job anwsering all my question .
Everyone was great, especially our salesman Steve Grumbine. The process was easy & seamless.
Digger was helping us get some service done. He was great as usual.
Brent was awesome!
I found my truck online so when I got there they made sure it was what I wanted. Was taken care of the whole time I was there
Fast and friendly service
Recently purchased a certified pre-owned vehicle from Thompson’s- working with Bobby Duncan was a fantastic experience. Bobby was prepared, knew the details of the car we were looking at and ensured we had an excellent experience. Got a great trade in value on my older car and left feeling impressed, happy and knowing we won’t go to another dealership again.
We just made our second purchase from this dealership and we were very pleased again. From the moment we walked through the door until we left everyone was friendly and knowledgeable, performing their job at a 10 out of 10 level
Very good 👍
Working with Digger Wells a very good person to deal with. Would recommend Thompson Buick GMC to anyone.
We highly recommend Thompson Sales. We worked with Bobby Duncan through the process of ordering our new car. He was very thorough and patient as we had a lot of questions! Appreciate him and the whole team at Thompson!!
I appreciated being able to drive up, hand over the keys & was able to get my oil changed & tires rotated. The service was quick & I was on my way in no time. Everyone was friendly. Thanks!
Great service, communication and everyone was friendly and professional. I will recommend you all in the future
Excellent and fast service
Quick courteous service
Treated me well. Allowed fair trade in value. Overall, I have nothing but high regard for Thompson GMC. I am very happy with my car buying experience.
Honest. What else is there?
I have purchased several cars from Thompson, and I highly recommend Jace along with everyone else at Thompson! Jace makes the car buying process simple and takes great care of his customers.
Phil was very professional and courteous. He explained the problems with my truck and the solutions. He went over the price for the work and the parts. Then they completed the work quickly and thoroughly. Very good people there and helpful throughout the entire process.
Very courteous friendly service department employees. Timely service completed when promised. Very nice comfortable customer lounge with snacks and beverages!
Known the people for over 50 years. Lost count of how many cars I’ve purchased and have always been totally satisfied. Recommend highly
The communication was great and the staff was friendly!
Thompson’s is a very welcoming dealership. Everyone is so friendly and helpful. They care about your needs when choosing a vehicle. I would highly recommend Thompson’s.
Everyone was supper friendly and helpful. They also found and patched a whole in my tire that had been giving me trouble for a long time. these guys are pros. Will definitely be back.
Jace Brinkley has a consultative approach and brings value to the car buying experience!
Very quick and efficient, they took excellent care of us.
I wish to express my gratitude and appreciation for my recent purchase with Thompson Buick / GMC (Springfield, MO). I found my desired vehicle on-line with [AutoTrader. com] and called the dealership to discuss availability and pricing options. I was treated as though I was physically in the store; I was made to fees a priority and when I requested more photos and vehicle records my salesman (Vince Hamilton) was responsive and took the added care to make sure my questions and concerns were addressed. Ironically this single effort made much more confident they, (Vince) takes pride in delivering customer satisfaction ...
I have been a customer of Thompson Sales for several years. They always take care of me and help me processed from the time I select my vehicle to out the door efficiently.
Everybody at the service center was amazing to work with. Super friendly.
We worked with Ray at Thompson this week and it was such an easy process. So easy going & very knowledgable. Every one we worked with at the dealership was not pushy at all - genuinely wanted us to have a good experience whether we bought or not. My husband and I will definitely look to Thompson the next time we're in the market.
I got car detailed after 8 years of neglect. The huge scratch on my door is now gone. The stains on my driver's seat is gone. Everything sparkles. I have that new car smell. I am so impressed with how clean they can get a car that was totally filthy from years of eating lunch in there spilling sauces on everything. Beautiful.
Isaac and his team in the quick lube department are fantastic, they got me in for service quickly and had me on the road in 20 mins. I highly recommend this team!
Thompson Buick is a wonderful place to purchase a vehicle or have your vehicle serviced. They are friendly and work hard to make sure you are taken care of.
Tito and Mike made this car buying experience wonderful. We came from St. Louis where we were lied to by our local dealership and they wasted our entire day. Tito and Mike were very thorough in answering our questions, transparent in all interactions, and were excellent communicators. It was a pleasure buying our vehicle at Thompson Buick.
Very friendly and professional. Quick service
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