Customer Testimonials
Jace was so awesome. Made the entire process so easy. There were no questions we had that went in answered. He also worked extremely hard for us. Stayed after hours and made sure everything was perfect.
Apparently I’ve found my go-to car guy with Mike Peters! I’ve purchased two vehicles with his help now, and somehow he has managed to make car shopping significantly less painful than it has any right to be! He’s knowledgeable, straightforward, patient, and most importantly, never makes you feel pressured! He actually listens to what you want and helps you find the right fit. After two great experiences, I wouldn’t go anywhere else! If you need a new vehicle, do yourself a favor and go see him. 🚗
Jace is honest and straight forward with you, also very precise on his numbers during the complete sales/deal making process. We have bought over 10 vehicles from Thompson’s over the years, and will continue to go back for the best deal on vehicle purchases; as well as their complete vehicle maintenance after purchase. Once you buy there, you will be a lifelong customer. It’s the only car dealership where they make you feel like family. They truly take care of their customers.
Jace is honest and straight forward with you, also very precise on his numbers during the complete sales/deal making process. We have bought over 10 vehicles from Thompson’s over the years, and will continue to go back for the best deal on vehicle purchases; as well as their complete vehicle maintenance after purchase. Once you buy there, you will be a lifelong customer. It’s the only car dealership where they make you feel like family. They truly take care of their customers.
Jace is honest and straight forward with you, also very precise on his numbers during the complete sales/deal making process. We have bought over 10 vehicles from Thompson’s over the years, and will continue to go back for the best deal on vehicle purchases; as well as their complete vehicle maintenance after purchase. Once you buy there, you will be a lifelong customer. It’s the only car dealership where they make you feel like family. They truly take care of their customers.
We have been dealing with Jace for many years he is an excellent salesman. Always very quick to respond in any situation even if it’s not his department. We keep coming back to Thompson because of Jace and Alex Thompson. Highly recommend using Jace as your next salesman.
Very helpful and attentive with what you are looking for Mike Peters in sales and Chris in finance are the best
We had a wonderful experience at Thompson Sales! Our salesman, Mike Peters, treated us like family from the start. He was kind, listened to what we wanted, and made sure we were completely happy with our choice. He made the whole process easy. We recommend Mike!
Jace is one of the Best sales persons to deal with! He is honest and on top of your traid. Great place to do business, always my first stop.
This dealership has very rich values when it comes to customer service and making people feel like family.
Great dealership! Great People! Mike Peters helped us with our past few cars and he's the only one we will ever use if we can help it!
Jace was awesome to deal with always on point when making a deal. I bought several vehicles from him.
I have purchased 3 vehicles from Thompsons. Excellent sales and finance team. The service team is excellent! I would recommend Thompsons Buick GMC of Springfield to everyone.
Jace is by far the best auto sales person I have ever delt with. He stays very calm in all situations. I would recommend Jace 100%.
This is my second Buick Encore from Thompson's. Jace was friendly and knowledgeable and made the process off buying a new vehicle simple!
Jace is the best salesman you will ever work with. He is very honest and straight forward with all his dealings and info. Very proficient and makes the buying process seamless and easy. Have bought 11 vehicles from Thompson’s and will always go back there. Not only is the buying process with him an enjoyable process but the follow on maintenance and warranty work is handled in a very timely manner and done to perfection.
Jace is honest and easy to deal with. He can find you any vehicle a person is wanting.
Jace was great, Thompson had the vehicle we were looking for and Jace made it easy
Had a great experience working with Chance to get our car. He went above our expectations to help get the deal closed!
Go see Bobby Duncan for a flawless car buying experience! 100% will be purchasing from them again in the future.
Jace Brinkley, @ thompson sales I have purchased several vehicle from Jace, my first experience has brought me back time and time again, his approach will make you very comfortable to do business with, he is professional, patient, no pressure, friendly, knowledgeable, can’t ask for a better experience in purchasing your next vehicle, highly recommend purchasing from Jace
Mike Peters is a great salesman for your company. He is not pushy and does listen to what the customer wants. I wish all salesmen would have his attitude and concern for the customer. I recommend him to anyone looking to find someone who genuinely cares.
I had an outstanding experience working with Jace Brinkley at Thompson Sales Company. I purchased my Mazda CX-30 from him, and he made the entire process smooth and stress-free from start to finish. Jace was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions, kept me informed throughout the process, and genuinely cared about making sure I found the right vehicle. If you're looking for an honest, professional salesperson who truly takes care of his customers, I highly recommend Jace. I'll definitely be buying my next vehicle from him!
Jace has been an amazing salesperson to work with. We’ve been buying vehicles from him for the past 10–15 years, and every experience at Thompson Sales has been outstanding.
From the very first phone call or text, Jace is always quick to respond. Whether it’s finding exactly what we’re looking for or ordering the perfect vehicle, he takes care of everything promptly and professionally.
We’ve purchased two Cadillac Vs from him in the past eight months, and he is the only GMC/Cadillac salesperson I’ll buy from. Thompson Sales has always been a great dealership to ... Read More DealerRater - Aug 6, 2026
Jace, was terrific! I was in and out. He made sure the car was ready for purchase as soon as I got there. Gas tank was full, car was detailed and paperwork was all filled out. Better yet a good deal was made. Would highly recommend Jace Brinkley at Thompsons!
Jace is wonderful. He knows the cars and will work with the customer to find a car that fits their needs. I highly recommend contacting him for your next purchase. Thank you Jace!!!
Jace has always been great to work with on our vehicles we have bought through him. He is easy to work with and makes the whole process simple. Definitely who you want to work with when purchasing a vehicle. Very responsive, organized and very professional.
The entire Thompson team is a pleasure to work with. Jace might be the most calm, cool and collected salesman. I’ve ever had the pleasure to work with very laid-back but still professional.!
I will definitely buy from Thompson again. My salesman Mike Peters was the best. Good guy!
Go see Chris Hutchison, he will take care of you!! Great guy, no pressure - just wanted us to be happy with our purchase. From one veteran to another - thank you Chris!! Love our new GMC!!
Patrick Old.is the man!! Never hesitate to do business with him!!!
Patrick Old is a legend. The rest are okay I guess. Look for Patrick when you go. Legggeennnnddddd 🤙🤙
Mike was incredible to work with. He was so understanding, patient, and incredibly thorough while offering no pressure. I can't imagine a better car buying experience than working with Mike.
Professional staff that maintains a good working relationship throughout the process of purchasing. Great inventory of vehicles to pick from and good incentives with purchase.
I have known Mike for several years now. I have purchased 3 vehicles from him. He is top notch. Always helpful anf knowledgeable.
We wouldn't have bought our new Buick Enclave from anyone but Patrick Old. Professional and honest, he took excellent care of us through the process.
The ford f150 we purchased from Thompsons on 7/18/26 has been at the Ford dealership since Tuesday 7/21/26 -- for the last 9 days. We may not get it back until mid next week at the earliest. We had the truck for 2 days. Drove it home Saturday, discovered it had issues...parked it sunday/monday--took it straight to a Ford dealer that could get it in last Tuesday. Very FRUSTRATING.
We hadn't waisted our time calling Thompsons back yet, bc the BEST they could do was "maybe" offer $250 towards a rental (which would only take care of a few days). ... Read More Facebook - Jul 30, 2026
Great experience! Every person we dealt with was top notch. Very friendly, answered all of our questions and went above and beyond to treat us like we mattered! Would highly recommend this dealership.
Always super nice! Waiting room is spacious with some tasty snacks!
Alek was great not pushy at all and was ready to answer an onslaught of questions.
Chance, Keedin and Chris did a great job taking care of us. Definitely recommend this dealership.
Jace made buying a truck easy!
Your dealership, Tristan, and Adam made the buying experience a joy. It was an easy transaction with no hard sells and all paperwork was smooth. We will definitely buy at Thompson's again. Just to further compliment Tristan - He was so pleasant, thorough, and knowledgeable. Keep this young man on board!
We have bought our last 2 vehicles at Thompson from Deon. He is very knowledgeable about the vehicle and tries to work with you as best as he can. We will be calling Deon again when we get ready to trade!
Mike Peters = THE BEST!!! He makes the process so easy and fair and he found me exactly what I wanted.
Great to deal with and responsive.
Excellent customer service with a zero pressure environment. I have bought my previous four vehicles from this location and will continue to do business with Mike Peters and Thompson Cadillac.
I had an excellent experience at Thompson Cadillac thanks to Hunter Angel! He was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. He answered all my questions, never made me feel pressured, and went above and beyond to make sure I was happy with my purchase. I highly recommend asking for Hunter if you’re looking for a new vehicle. Five-star service from start to finish! - Jacqui P.
I cannot say enough great things about my experience! From start to finish, Hunter was absolutely exceptional. He was knowledgeable, honest, patient, and genuinely cared about making sure I found the perfect vehicle—not just making a sale.
Hunter took the time to answer every question, explained all of my options without any pressure, and made the entire process smooth and stress-free. His professionalism, attention to detail, and outstanding customer service went above and beyond anything I expected.
Buying a car can often feel overwhelming, but he made it an enjoyable and exciting experience. I left feeling confident in my ... Read More DealerRater - Jul 18, 2026
Love Thompson Sales Company! Hunter took great care of us and love my new Buick!
I had a great experience buying my 2025 Mercedes from Thompson Sales Company! Hunter was professional, knowledgeable, and made the whole process easy from start to finish. He was patient, answered all of my questions, and made sure everything went smoothly. I love my car and would definitely recommend working with him!
I bought my last two Escalades from Hunter at Thompson Sales! He was super knowledgeable and helpful. He even sent my last one in to get it customized and had my windows tinted before I picked it up. It was a pleasure to work with him, twice!
Thompsons have a great selection and focus on customer service. Both sides, sales and service are great.
Mike made the buying process so easy and efficient. He prioritized my needs and explained everything to me. As stressful as the car buying process can be, he walked me through each step. Would recommend Mike to anyone looking for their next nee or used car.
We’ve purchased 2 vehicles from Mike/Thompson’s and will be back! Mike is fair, honest and trustworthy. Happy to recommend both.
Transaction was smooth and transparent. Staff was very friendly easy to work with and knowledgeable.
I got an oil change and my car was throwing a transmission code. Phil got me all squared away. He was fantastic to work with today.
Bobby Duncan is the best salesman! He knew what I wanted/needed for a new vehicle and exceeded expectations. I am appreciative of his professionalism and guidance. Not only is the sales team the best in the business, management, business office, detail and service will take great care of you. Thompsons is the only place to buy!
Car buying with Thompson Sales could not have been made easier. We had a specific car in mind when we arrived, but it was not yet available on the lot. Our salesman, Chance, was quick to locate it and communicate when it would be arriving. The same day we were able to test drive and begin the buying process. Adam in the financial department was wonderful in helping us receive an interest rate we were happy with and completing the closing process. But above all - Thompson's made sure we left with a pristinely clean vehicle and followed up ... Read More Google - Jul 11, 2026
Brent Morris was very easy to work with ! Everyone there was nice and helpful !!!
Mike Peters is amazing to work with. Honest and there is absolutely no pressure. Honestly the whole team has been great! Even Linda at the front desk was very kind and helpful.
Just purchased a new Buick from Thompson Sales. Of all dealers I visited while shopping for a new car, Thompson's were the most upfront on pricing, informative and friendly. Elijah Keeling is a great salesman and was so very helpful.
My experience was wonderful. Prices were clear and no hidden fees. Bobby was our salesman and he did a wonderful job. Very friendly.
I highly recommend Jace at Thompson Buick for your next purchase! He is kind, caring, and makes the purchase run smoothly. Thank you Jace!
Our buying experience was great! Tayton was truly a pleasure to work with. No pressure or unwanted sales tactics. I would recommend anyone looking for a vehicle make sure to ask for him for a great guy to make a deal with.
Haden Ramsey was our salesman at Thompson GMC of Springfield. He was a pleasure to work with! He went above and beyond to make sure we were getting the vehicle we wanted. I would recommend him to anyone looking to buy a new car!!!
I had the absolute best expierence getting my new car at Thompson Sales! From the first time I walked into the delearship, each interaction with the staff was amazing. I worked with Deon throughout my whole entire process. He was so patient with me when I was trying to decide on a car. I never felt pushed into making the decision he answered any and all questions I had! There was a mixup with my bank which delayed the process. Deon and the staff at Thompson were so patient and helped me during the delay even though it was not ... Read More Google - Jul 2, 2026
This is our 3rd vehicle purchase from Thompson. We’ve worked with Jon each time and the experience has been the same each time- fantastic. We never worry about getting lowballed on a trade value. They are always fair. We are well taken care of in the dealership, in text or on the phone. It never fails, when we’re looking for something in particular, Thompson always has what we want. We are huge fans of the AT4 and they carry so many to choose from. I highly recommend going to Thompson and ask for Jon.
I was at the Lake from St. Louis. Unfortunately I had a small accident, Thompson got me in quickly and made sure I was safe to drive home at a reasonable rate! Will consider the 4 hr drive when next buying a new vehicle
Tito Amarillas at Thompson Sales Company was great to work with. I purchased a 2026 black GMC Sierra Elevation Duramax 3.0 diesel, and Tito made the whole process easy, professional, and enjoyable. Buying a vehicle is not usually something that jumps to the top of my list of enjoyable ways to spend time, but this experience was completely different. Tito and the finance manager who closed the deal made everything smooth, comfortable, and straightforward from start to finish. I also really appreciated the small things, like having free snacks available while waiting. Overall, it was a great experience, and I would definitely ... Read More Google - Jun 27, 2026
Jace Brinkley was wonderful to work with! Professional yet friendly, organized, responsive, patient with all our questions and concerns. He made the whole car buying process comfortable and relatively stress-free.
Mike Peters helped us have a great experience buying a 2023 GMC Terrain. Very friendly, informative, and helpful with they buying experience. I encourage you to give Mike a call at Thompson Buick GMC Springfield MO.
Great staff fast professional service every time.
Very very fast
We want to thank Thompson, and Deon Greenlee, for taking care of us, while trying to find our new Cadillac XT5, we love it and we are taking our first trip in it next week, Deon has been exceptional, in even inviting us back to refresh us on all the new features, thank you again for being so good to us! Gary and Eileen Ellison
Elijah Keeling was a pleasure to work with . His knowledge was good. At his age it is very difficult to find someone like him that grabs the bull by the horns and makes things easy and follows thru .
We had an excellent experience, with Chance our salesman. He made our trade in and buying process easy and enjoyable. Chance was very easy going, extremely easy to talk to, and accommodating. We left with a new Buick Enclave, already knowing that we would return to purchase from Thompson's and Chance in the future.
My experience was first class from the moment we entered the showroom. We told Steve Hurd what we were looking for, he found it immediately, negotiated a deal and a great trade...done! The finance dept. was also fantastic and Adam was fantastic to work with. I highly recommend going to Thompson for your next great deal!!
Once again Tristan Primanzon and Thompson Buick made the purchase of a new Buick Enclave a simple process. The amount of inventory available was good and we were able to get a vehicle we really wanted. No high pressure sales. Tristan is knowledgeable about the different models and helped us get started with all of the technology. Will definitely buy from Thompson and Tristan again.
I recently purchased a vehicle from Thompson Sales Company, and my sales associate was Alek Mendez. He was professional, patient, knowledgeable, and never once made me feel pressured during the buying process. He stayed late to help finalize my purchase and took the time to answer all of my questions.
What impressed me most was his follow through after the sale. There was a small item we agreed would be addressed if I purchased the vehicle, and even though it costs the dealership money, Alek has continued to check in and follow up to make sure it gets taken care ... Read More Google - Jun 13, 2026
Ayden was a great salesperson and Carole was an amazing finance lady. They made us feel comfortable and welcome.
Everyone I had the pleasure of interacting with were very friendly, helpful and professional. I will absolutely use them for any future vehicle purchases.
Hunter was very nice, not pushy, just tried very hard to get me in the car I wanted. He and a couple of others succeeded in making that happen. Not our first purchase from Thompsons, probably not our last. Very easy to work with.
Our Service Manager, Ken, went above and beyond to help us. He ensured that he would take care of our problems without me having to drive two hours to take the car in
I telephoned a week and a half ago spoke with a salesman named Brent. We wanted a particular Cadillac car certain things were a must to have and we got a phone call last Wednesday that they had that car. We came up this Saturday and we test drove the car we knew we wanted it. We’re so happy with the service we received. We did have an issue with having to wait longer than we were expecting to wait to close the deal with the financial department. To be honest, we were very upset. They kept checking on ... Read More Google - Jun 6, 2026
Pleasurable experience! Made a contact online and everything was put in place from the test drive to getting setup with sales. Thanks, Vince, for all you did in the process. Purchased a 2020 GMC Canyon.
After going to so many dealerships and trying to get talked into vehicles I did not want but they clearly wanted to sell, Thompson’s team went above and beyond for me. Jace cared enough to listen to what I wanted and ended up finding me the perfect vehicle in my price range. It checks all the boxes for me and I know that wasn’t easy! Thank you Jace!
Phil Davis in service has been great to work with throughout warranty work and so on with my truck. He is understanding and does his best to go above for his customers. I appreciate you and your help Phil. Thank you
These guys go out of their way to help out when you don't expect it in the service department. Appreciate those guys
I’ve always had a pleasant experience when doing business at Thompsons. They’ve taken care of us from purchasing a vehicle to servicing one. No pressure, high performance.